Y Gaming Accessories & Curved Gaming Monitors.Mirage AR Hardware – Technical Questions.Lenovo C, E, K, M, N and V Series Notebooks.Lenovo IdeaPad 1xx, 3xx, 5xx & 7xx, Edge, LaVie Z, Flex Notebooks.ThinkPad T61 and prior T series plus Other Legacy ThinkPads.ThinkPad: 11e (Windows), 13, E and Edge series Laptops.ThinkPad: S Series, ThinkPad Yoga and Twist Laptops.ThinkPad: X Series Tablet and Helix Laptops.ThinkPad: P and W Series Mobile Workstations.ThinkPad: T400 / T500 and newer T series Laptops.Recently Released Critical Drivers - Read Only.Recently Released Service Tips - Read Only.Navigate and select using the arrow keys to BIOS Set Up. Machine should power up and boot straight to Novo Menu. Click this by using an unfolded paperclip or anything similar that would fit. Check this knowledge base showing how it would look like: Locate your machine's Novo button from the either sides. Attach the ac adapter and let the unit charge for about couple of minutes Press and hold down the power button for 60 seconds Be sure device is switched off / powered off Remove all cables connected to the device (power cable, hdmi, external mouse, external keyboard, etc) This is to isolate if the issue is OS related or hardware related. I'd also advise to boot the machine into BIOS and then stay there for a long time, observe if the machine would shutdown if the machine is on BIOS. Feel free to share the scan results here. I'd recommend to try running a diagnostic scan to your machine to determine if there might be any hardware failure that is responsible to the reported issue. Please do not include the machine serial number (S/N): Īre there any kind of activities that would trigger the random shutdown? If you can't find any sticker under the device showing the machine type model / MTM, check this link as guide how to find it within Windows. This would help find more details about your machine variant, while keeping the confidentiality of your serial number. 81C70000RK or 20UD000BUS) from the sticker usually located under the case. I might suggest that you share the complete machine type model / MTM (ex.

Lenovo b590 laptop